Our website supports payments in [insert supported currencies], ensuring a seamless and convenient shopping experience for our customers worldwide. You can pay in your local currency using traditional Bank Transfer. Please note that Feum is not responsible for exchange rates and any additional fees charged by the client's bank.

We accept various payment methods, including credit/debit cards, Klarna, PayPal, bank transfers annd others providing flexibility and convenience for our customers. You can read the full list of available payment methods on the Payment subpage

Currently, we offer installment payment optionts in Poland and selected countries. You can read the full list of available installment payment methods on the Payment subpage

An invoice for your order will be automatically generated and sent to the email address provided during checkout after order confirmation.

Yes, we prioritize the security of our customers' payment information and employ industry-standard encryption and security measures to ensure safe transactions.

We offer free shipping across the entire EU and limited regions for all orders exceeding €99. If applicable, delivery costs vary depending on factors such as the shipping destination and the size/weight of the order. Shipping costs will be calculated and displayed during the checkout process. For more information please visit Shipping policy

Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times will be provided during the checkout process.

Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track your order's delivery status online.

We offer international shipping to a wide range of countries. Please refer to our shipping policy or contact our customer support team for specific information regarding shipping destinations.

If you encounter any issues with your delivery, please contact our customer support team immediately for assistance. We will work diligently to resolve any delivery-related issues promptly.

Shipments are delivered by our trusted shipping partners, who ensure safe and timely delivery of your order to the provided shipping address.

Yes, we accept returns within 100 days return period for unused, undamaged products in their original packaging. Customers have access to an easy and automated system for fast returns by providing e-mail address - request a return. Please refer to return policy or contact our support team for any further questions.

We want you to be satisfied and have enough time to make a decision. That's why we offer up to 100 days to return your unused product.

We offer free returns as long as you keep the original and undamaged packaging. Otherwise, return shipping costs may vary and will be deducted from your refund amount. Please refer to our returns policy for detailed information regarding return shipping costs or contact our customer support team.

Refunds are typically processed within few business days upon receiving and inspecting the returned items but no longer than 14 business days. Refunds will be issued via the original payment method used for the purchase.

If you have any complaints or concerns regarding your order, please contact our customer support team, and we will address your issue promptly.

We strive to resolve all complaints and concerns in a timely manner. Our dedicated customer support team will work diligently to address your issue and provide a resolution as soon as possible but no longer than 14 days.

Return can be done using our automated system - request a return. Please provide your e-mail address and follow the instructions. You can also contact our customer support team for further assistance.

Feum production of furniture is based in Poland. With a dedicated focus on quality and ethical practices, we've carefully selected a small number of trusted manufacturers, partners and suppliers who share our values.

Our standard order processing time is typically 3-5 business days for products in stock. Realization of made-to-order products can take up to 7 weeks.

To ensure safe delivery, our packages are packed using eco-friendly materials, minimizing environmental impact while safeguarding your products during transit.

Personalized customization options are available mainly for B2B order meeting certain conditions. We can make some exceptions so please do not hesitate to contact us!

Our dedicated customer support team is available to provide guidance and assistance in choosing the perfect finish to complement your space and style.

3D models and other materials are available for download from the B2B subpage

Yes, Feum products are backed by 2 years warranty against manufacturing defects, ensuring peace of mind and confidence in your purchase.

Detailed care instructions can be downloaded from the product page. You are also welcome to contact our support.

Our products arrive fully or partially assembled, ensuring a quick and effortless setup experience. The easy-to-follow instructions are included in the package.

Feum offers products crafted with a blend of elegance, functionality, and sustainability, catering to contemporary lifestyle needs.

Feum products are available for purchase directly through our official website or selected partners. Sign up for the newsletter to be the first to know about lunching stationary stores

Our products are crafted by our team of designers or in collaboration with artistic minds, ensuring each piece embodies our commitments.

We prioritize sustainability by using eco-friendly materials, reducing waste in production and packaging, all to minimize our environmental footprint. Discover more about our sustainable practices on the dedicated subpage.